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FAQ
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Do you ship internationally?Yes, we do! We love seeing our products all around the world. international shipping costs do incur.
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Are the coats washable ?Yes of course. We would recommend a cold wash in a delicates bag.
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Do you allow pick up/ click and collect?Yes, we do! although there may be some delays depending on the order size.
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Can i exchange the coats?Unfortunately no. To ensure the highest level of quality and hygiene all coats are not refundable/exchangeable. Please take extra care and refer to the size guide and return policy before purchasing.
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How do I know which size to purchase ?Please see our size chart or click the link below.
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Do you make custom coats?Yes, we do! If you would like a custom coat please email us at penny.and.frankie19@gmail.com
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